Delivery Information

Free Click & Collect Service

We now offer a Click and Collect service to all our  BATA Country Stores and Thompsons Town & Country Store, please select this option at checkout. You can also collect instore at Robinsons Equestrian in Malton.

This service is FREE of charge and takes up to 5 working days. Your selected store will contact you when your order is ready for collection.

Returns - For any returns please return your items back to the BATA Country Store that you collected your parcel from.

Refunds - Will take up to 10 working days ( refunds can not be given at BATA Country Stores or Thompsons Town & Country Store)


Express Delivery

If the items you have ordered are in stock and your order has been placed before 2pm Monday to Friday your parcel will be sent express delivery. Orders placed on Friday will be delivered on Monday. Orders placed on Saturday and Sunday will be dispatched Monday for delivery Tuesday Wednesday. If items are out of stock we will contact you either by telephone or email to discuss your order.
All parcels must be signed for to ensure a safe delivery. Please supply a delivery address where a signature is available. Please quote your registered card address when placing an order. Please note parcels over 2kg are not guaranteed next day.

Excludes Ireland, Some Scottish Postcodes and Islands.


UK Standard Delivery

If items you have ordered are in stock, we aim to despatch within 24hrs of the order being placed. All parcels should be received within 3-5 working days. If items are out of stock we will contact you either by telephone or email to discuss your order.
All parcels must be signed for to ensure a safe delivery. Please supply a delivery address where a signature is available. Please quote your registered card address when placing an order.

 


Overseas Orders

All orders placed outside our courior zones are quoted on an individual basis.

This includes some Scottish postcodes,UK Islands,Northern Ireland and anywhere

outside the UK.

After placing your order one of our team will contact you via email with a quote for

postage, if you wish to go ahead with your order you will then call the store and pay

over the phone 01653 697442