Refunds & Returns

In the event of faulty goods, a refund will be made for any item returned within fourteen days of purchase providing the goods have not been used or damaged by the customer. All goods returned will only be accepted if they are returned in their original packaging and in a clean and dry condition.

If an exchange is required, the item to must be returned in the original packaging (where possible) marked RETURNS and sent to Robinsons, Norton Road, Malton YO17 9RU. Please enclose the original order/return form with the goods and consider insuring for loss/damage. Cost of Return postage, insurance or any loss is the responsibility of the customer.